“I think the course was excellently structured and provided an opportunity to cover examples from our actual jobs.”

“The whole course from start to finish was very enjoyable, the trainer was very friendly and approachable, the co-trainees were easy to chat to and work together with.”

“I enjoyed being able to meet people across many different industries, working in different areas of community/stakeholder engagement. It really reminds me to think more broadly about engagement. I liked the interactive elements such as Jamboard and break out rooms.”

“The whole course was enjoyable, thank you.”

“The course from start to finish has been great and we had an excellent leader to guide us. Everyone was also very engaged.”

“I feel this course has given me a great foundation to build on.”

“I really got so much out of the last couple of days. Small group projects, sharing different insights and experiences, and seeing examples of best practice community engagement methods (particularly websites), demonstrating transparency and community-centric engagement. I’m thirsty to know more and apply insights to my day-to-day job in supporting and enabling areas that are undertaking stakeholder engagement activities to consider the broader environment, issues, sensitivities, methods and opportunities. I also found the opportunity to network with like-minded people who were really valuable, passionate, capable and curious. THANK YOU – we covered a lot but I felt it was equally exactly the right amount we needed to cover – and now revisit and consider and apply in our own workplaces.”

“I really got so much out of the last couple of days. Small group projects, sharing different insights and experiences, and seeing examples of best practice community engagement methods (particularly websites), demonstrating transparency and community-centric engagement. I’m thirsty to know more and apply insights to my day-to-day job in supporting and enabling areas that are undertaking stakeholder engagement activities to consider the broader environment, issues, sensitivities, methods and opportunities. I also found the opportunity to network with like-minded people who were really valuable, passionate, capable and curious. THANK YOU – we covered a lot but I felt it was equally exactly the right amount we needed to cover – and now revisit and consider and apply in our own workplaces.”

“Overall, I learnt a lot and enjoyed the course. I am keen to reflect on my learnings and put them into practice at work.”

“The whole course from start to finish was very enjoyable, the trainer was very friendly and approachable, the co-trainees were easy to chat to and work with. I learned lots about myself and how best to put into practice engagement techniques.”

“It was the best online experience I’ve had. It was professional and all the IT worked well.”

“Great introduction to engagement as someone new in the field, good to hear from diverse professionals across Australia and NZ.”

“I really enjoyed learning more about the theory of engagement and it was a good refresher of some of the basics, and how to deepen insights in my work.”

“I really enjoyed this course, it has been extremely beneficial for my career and I look forward to learning more.”

“A very enjoyable and useful day – thank you!”

“It was excellent! On reflection, my engagement strategy and practice could have been improved if I’d known about the concepts and theories we learned during this course. I’m looking forward to my next round of subjects.”

“It was fantastic and Chris was an excellent facilitator. Really enjoyed the course content and reinforcing some of my current engagement practices as well as going back to the basics and getting some new skills. It was also useful to have so many smaller group discussions to hear different experiences and skill sets of others.”

“Enjoyable session in a safe environment and would encourage other staff to do the course in my field.”

“Possibly one of the best online courses I have attended. Very engaging and thought provoking.”

“This was a very well run training course. The structure was good and it fostered a really great learning environment. I enjoyed listening to other members’ experiences and opinions.”

“Course exceeded my expectations – it was practical, not too draining, very informative, engaging and I can leave with clear templates to start using in my project work.”

“A good broad overview of the main concepts and frameworks; very relevant to my work and very helpful.”

“The overall delivery far exceeded my expectations of what’s possible with online learning.”

“I loved this and am looking forward to doing the next few courses!”

“The entire session was interesting, enjoyable and useful.”

“The course was excellent and the trainer was very experienced, gave great examples and very inclusive in involving everyone. Thoroughly enjoyed the experience and will recommend to others. I am looking forward to the other modules to complete my Certificate in Engagement. The online delivery exceeded my expectations and it was a great learning experience.”

“The course was well structured and paced. I really enjoyed the use of breakout sessions to practically apply concepts and work collaboratively with others. I found group discussion and listening to difference perspectives enhanced my learning and understanding of the content. The single most enjoyable aspect for me is the collaborating/sharing/networking with a diverse range of practitioners with such amazing and diverse backgrounds.”

“It was a great introductory course and not too complex. Good layout and well spaced with breaks.”

“The format was well structured with breaks and session timed appropriately.”

“I enjoyed this course.”

“The frameworks and templates will be really useful in my role. I enjoyed being able to meet and connect with new colleagues who work in the engagement space.”

“This was a great course to understand the framework/key steps of how to develop an engagement plan. Alice [facilitator] was very engaging and knowledgable and provided useful examples.”

“Overall, it was a great learning experience throughout the content, trainer experience and other learners’ experiences.”

“The worked scenarios were a great way for being able to work through the concepts in a realistic way. It also opened great conversation from people who had experienced similar issues/projects in the past.”

“The right mix between the small group exercises and the general theoretical content. By the end of this session, we ad a completed engagement plan to take away.”

“It was great to be in an online training session with other passionate engagement professionals, learning from their experiences.”

“This was such a useful and engaging course – it was fantastic!”